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Returns and Exchanges

Returns

Customers in the USA:

Nude Sole will offer refunds for returns received within 30 days of your shoes arriving.

Returns will be accepted if the items are unworn and the shoe box is in perfect condition. A shipping label will be provided to you for your return.

Please return/exchange the shoes with the use of the order slip that is packed in the box. On the back of the order slip is a return/exchange form.

Nude Sole reserves the right to refuse the return of any goods that do not meet the above requirements.

To process a return or an exchange please email info@nudesoles.com with the subject line "Return". Please allow 48 hours to receive a shipping label via email after the initial email request. Shipping labels are pre-paid and expire 21 days after they are generated. If your shipping label expires you will be responsible for the shipping the goods back to us. Please allow 1 week for your return to be processed from the date it has arrived at our facility.

Customers outside of the USA:

Nude Sole will offer refunds for returns received within 60 days of your shoes arriving.

Returns will be accepted if the items are unworn and the shoe box is in perfect condition. A shipping label will be provided to you for your return.

You are responsible for the shipping cost of returning your purchased items; if you wish to return any items from your order please ensure that you obtain a receipt as proof of postage as you are responsible for items until they are received at our facility.

To return your items, please contact info@nudesoles.com for further assistance.